Managing 10,000 active users presented challenges when dealing with access level changes, new users, or former employees. By connecting the HR database with Protege GX using ICT's SOAP Web Service, when an employee is entered into one system it automatically updates in the other, providing a cohesive solution to control user access. This is particularly useful when a staff member forgets to return a credential at the end of their employment – once they are removed from the HR database, the card will no longer grant access.
For staff, the most noticeable improvement is that instead of juggling multiple keys, they now only need one card for access. “The hospital policy is to have an environment without physical keys, ICT is a perfect option in that regard,” says Gunnarsson. This single credential gives access to any authorized areas, including doors, elevators, even medicine cabinets – which are all controlled by assigned access levels in Protege GX. It even allows them to pay for meals in the cafeteria from a single card.
Staff and patient safety is also enhanced by the integration of the hospital elevators. Staff present their access credential in the elevator to gain access only to those floors they are authorized for. There are also parts of the hospital that require higher levels of security. Using video doorbells, staff can check authorization and grant access to these areas from their desktop screens, sending a signal to the ICT controller to open the requested door.