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When you’ve got questions, we’ve got answers

We’re happy to announce the release of our Knowledge Base - a reliable source for troubleshooting and programming examples with easy to read and simple to follow instructions and information when you need it most.

Want to know how to program a group of doors to latch unlock in the event of a fire? Or how to configure door lockdown via a panic input? Check out the helpful programming examples. Having trouble bringing your GX Controller online? Do your modules keep dropping offline while connected to an MNR2? Follow the troubleshooting steps provided.

Our team has been busy documenting answers to the some of the most commonly asked questions and support tickets, along with easy to use solutions and explanations. We expect this will become a great self-help resource in no time, and we’ll be continuing to actively populate the support portal with FAQs and solutions, so you’ll be able to help yourself with answers when you need.

You can check out the Knowledge Base here.

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