ISC West Insights 2025: Our Highlights, Innovations and Industry Takeaways

At ICT, we approached ISC West 2025 with a clear purpose: to introduce fresh leadership, unveil powerful new tech, and connect directly with our partners (both existing and new). It was an opportunity to showcase how our solutions are evolving, not just in response to market trends, but to actively shape what’s next in security.

New leadership, new vision

This year marked an exciting shift for ICT as we introduced our new CEO, Andy Bane. With a strong background in security and a people-first approach, Andy is guiding us into a new era – one defined by deeper collaboration, continued innovation and a stronger commitment to delivering real-world solutions. His vision reflects the values ICT has always stood for, while sharpening our focus on future growth and partnership. A big thank you to everyone who stopped by to meet Andy!

Innovation spotlight: Next-gen TSL Readers

One of our biggest announcements was the next generation of our TSL readers. Now slimmer and more discreet in design, they’re built to blend into any environment while delivering advanced performance behind the scenes. Inside, you’ll find enhanced encryption and a Secure Access Module, making it virtually impossible for hackers to breach. It’s security at its smartest, built for high-risk environments where both function and form matter.

Solutions that speak to industry needs

This year, we brought our vertical solutions into sharper focus with four dedicated booth experiences – each tailored to a specific industry. In finance and banking, our technology is helping protect high-value assets through intelligent access control. 

In education, we’re supporting campus-wide security strategies with scalable systems that are easy to manage. For multifamily housing, we’re delivering the balance of convenience and safety residents expect. And in healthcare, our solutions are designed to keep sensitive areas secure while ensuring rapid access for authorized staff.

Efficiency for integrators

Across the show floor, we heard one message loud and clear: integrators need tools that are flexible, fast to deploy, and backed by real support. That’s always been part of our DNA. Our CEO Andy shared how ICT continues to invest in training and technical support – because we don’t just sell systems, we build partnerships.

“We work with many different types of integrators and different markets. Our goal is to make sure they’re supported from day one – through training, technical support and a genuine partnership.” – Andy Bane, CEO

Proving ROI in security

A big discussion this year is how security teams are under pressure to justify their investments – that’s exactly why our open platform was built with that in mind. With ICT, customers can start with access control and expand into intrusion detection or building automation when the time is right. It’s integrated and scalable, offering long-term value without locking you into a rigid structure.

Technology with a human touch

While innovation is key, so is connection. One thing we’re proud of – and heard echoed back at ISC West – is the value of having people you can actually speak to. Behind our tech is a real team, ready to help. That human element is one we’re proud of. 

Trends we're tracking

It’s no surprise to us that many conversations were centered around a growing interest in biometric access, particularly for seamless and secure entry - something we talked a lot about earlier this year in our 2025 Security and Access Control Trends blog. As hybrid workplaces evolve, more customers are looking for systems that secure flexible spaces without complicating workflows.

By combining the power of Protege GX with our trusted technology partners - Suprema Inc., IDEMIA, or Princeton Identity - you can seamlessly combine biometrics, intruder alarm detection, and building automation into a single, comprehensive platform. Another recurring topic with our sales team around system visibility but without sacrificing privacy. With Protege GX you can pull everything into one single system, meaning information and business insights right at your fingertips. 

Looking ahead

Our time at ISC West 2025 confirmed what we already knew – the future of security isn’t just about technology, it’s about trust, flexibility and partnership. We’re excited for what’s ahead, and even more excited to build it with you.