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Our Locations

Denver, USA

Home to our US team, our Denver operation caters to our United States and Central and South American customers. Local customer support, technical assistance, and facilitated training is coordinated from Denver. We also operate a fully stocked warehouse and offer local card encoding to ensure a quick turnaround for all project requirements. Customers are supported by a team of Regional Sales Managers who cater to our partners across the region.

6281 S Racine Cir
Suite 200
Centennial
CO 80111
United States of America

Phone: 720 442 0767
Toll Free: 855 ICT 9111 (855 428 9111)

Our US team is a powerhouse of talent, innovation, and local expertise, dedicated to driving success across industries. With deep local knowledge spanning from Seattle to Miami, we understand the unique challenges and opportunities of the local market. Whether it’s navigating complex challenges, scaling businesses, or fostering meaningful partnerships, our team is here to make it happen. 

What sets us apart is not just our industry-leading technology, but our people. Our team is committed to making our partners and customers successful. Whether it's system design consultation, technical support, or training - we're not just supplying products and software. We're delivering valuable security solutions with an internal team priority of convenience and ease for our partners and customers as we walk them through all stages of their projects."

- Pat Alvaro, Senior Vice President & General Manager (North America)

Meet the US Team

Jeff June

Jeff June

Vice President of Sales (United States)

Jeff is a seasoned sales leader and business development professional with over 20 years of experience driving revenue growth and enhancing customer success across diverse industries. Seven years ago, he discovered his passion for security technology and has since dedicated himself to applying his sales expertise to help customers achieve their security objectives. Beyond his professional endeavors, Jeff is an avid golfer and a devoted sports enthusiast, holding out hope that his beloved Detroit Lions will one day clinch a Super Bowl victory.

Ed Chisholm

Ed Chisholm

Regional Sales Director (Northeast States, USA)

Ed has been in the security industry for more than ten years and has held roles as a technician and, more recently, as a consultant. Married with two very active boys that keep him on his toes, when he’s not working, Ed enjoys attending his kids sporting events, boy scout events, school events. Ed is a lifelong Boston sports fan, supporting the Red Sox, Patriots, and the Bruins. He is also an avid hockey player, enjoys riding motorcycles, and tries to fit in time at the gym when he can. With a passion for technology and exceeding customer expectations, he is always striving to improve customer relationships.

Joe Anaya

Joe Anaya

Regional Sales Manager (Northern States, USA)

A veteran of the US Army, Joe has been in the security industry for over 10 years. Well versed in access control, intrusion, and CCTV systems, he is on hand to help our integration partners with putting together world class security solutions. He has a passion for building strong relationships, providing excellent service, and exceeding customers’ expectations. When Joe is not at work, he enjoys spending time with friends and family. He is also an avid sports fan with a passion for cars, music, barbecuing, beer and bourbon.

Travis Chaffin

Travis Chaffin

Regional Sales Manager (Texas & Central States, USA)

Travis is a 15 year veteran of the security industry, with experience in the integrator and the manufacturer sides. He enjoys technology and gadgets, and brings that curiosity to his work. He has extensive knowledge across multiple vertical markets including education, healthcare, and manufacturing. During his off time, Travis loves craft beers and Texas BBQ. As a lifelong Texan, he’s a fan of the Cowboys, both on the football field and in the rodeo arena.

Peter Clay

Regional Sales Manager (West Coast, USA)

A California resident, Peter has been in sales and the security industry for over 30 years and brings a wealth of experience to the team having guided integrators and installers through hundreds of security installations, many of them banks. In his free time, he enjoys camping, hiking, and backpacking. When not enjoying the outdoors, you’ll likely find him listening to old vinyl records or playing board games with friends.

Joseph Harrell

Joseph Harrell

Regional Sales Manager (Ohio Valley, USA)

Joseph has spent more than 20 years managing and developing territory relationships throughout the value chain, working closely with commercial property stakeholders including managers, owner-operators, architects, engineers, consultants, and enterprise. He’s now looking forward to putting that experience to work with ICT. Based out of Tennessee, he enjoys good music, good bourbon, all things sport, and getting outdoors with his family.

Austin Black

Regional Sales Manager (Southeast States, USA)

Born and raised in Georgia, Austin began his career in sales, before moving into the security industry where he has held various roles, standing out as an optimistic problem solver. Some of our partners will remember his father Scott, who was a Regional Sales Manager for ICT before his retirement, and Austin is proud to continue his legacy. In his free time, Austin is an avid coin and bullion broker. He also has a love for hunting, fishing, and drag racing.

Jason Semmens

Jason Semmens

Technical Trainer (USA)

With over 20 years of experience in training and education spanning everything from high school maths to leadership and technical development, Jason brings a deep understanding of how people learn best and a practical, hands-on approach to upskilling others. Passionate about continuous improvement, he believes there’s always room to grow—often with a bit of humor along the way. He’s been known to say pigs can’t fly simply because he hasn’t taught them yet. When he’s not designing learning experiences, Jason enjoys music and spending time with his family.

Julian Franczyk

Julian Franczyk

Customer Operations Manager (USA)

Julian has had the pleasure of helping customers across a variety of roles in his career. Before joining the team at ICT, he spent 7 years establishing the support team and order fulfillment for a smart-home sensor company. He is excited to make sure that our customers have a great experience adding ICT products to their properties. Outside of the office, he enjoys spending time with his young family, and several of the classic Colorado pastimes such as riding mountain bikes, floating rivers, and skiing.

Daniel Lipscomb

Daniel Lipscomb

Technical Support Manager (USA)

Daniel is part of the US Technical Support team, where he enjoys sharing his wealth of technical expertize with our customers. He describes his guilty pleasure as new technology, be it phones, PCs or TVs. Daniel also loves camping and back-packing in the mountains (which are perfect pastimes when located in Denver, Colorado) and seeing live bands at concerts. Unfortunately, he and his wife Rebecca will be far too busy for these pursuits following the arrival of their second child. They are also very very tired...

Nikki Williams

Nikki Williams

Regional Marketing Manager

Nikki is based out the US headquarters in Colorado. She's a passionate, creative, and optimistic marketing and communications professional with over 16 years experience – 10 years of which has been in the security industry. Outside of work, she enjoys family time with her husband and bubbly little ones, hiking her favorite trails around Boulder, teaching yoga in local breweries, and remains an aviation enthusiast as a previously licensed VFR pilot.

Kelly Ann Christensen

Kelly Ann Christensen

Regional Marketing & Events Manager

Kelly Ann has over five years of experience in B2B marketing within the security industry. She currently manages events and marketing strategy across North America, bringing a strong background in campaign planning, brand development, and cross-channel marketing. With a versatile skill set and a passion for creating impactful experiences, Kelly thrives at the intersection of strategy and execution. Outside of work, she enjoys cooking, reading, and exploring new places through travel.

ICT Around the World

ICT products are installed in more than 50 countries and supported by a network of international offices, certified installation professionals, and distributors.  

Auckland, New Zealand

Our global headquarters, research and development (R&D) hub, and manufacturing facility are all located in one state-of-the-art building. This office is also home to regional customer service, technical support, sales, and administrative teams. Facilitated training courses are also available from our headquarters in addition to the online training modules.

More than 250 staff call our headquarters home, with our on-site manufacturing facility ensuring all of our products subjected to rigorous testing and stringent quality control measures.

Physical Address:

4 John Glenn Ave
Rosedale
Auckland 0632
New Zealand

Phone: +64 9 476 7124
Toll Free: 0800 ICT 111 (0800 428 111)

Postal Address:

PO Box 302340
North Harbour 
Auckland 0751
New Zealand

Toronto, Canada

In conjunction with our master distributor Inaxsys, ICT’s Toronto office caters to our Canadian customer base. Conveniently located near the international airport and the great Lake Ontario, this full-service operation includes local customer support, technical assistance, and training. Sales support and specialized sales and project management are provided by our country manager and regional sales manager. A fully stocked warehouse serves as a hub for product distributed country-wide.

6750 Langstaff Road, Unit 7
Vaughan
Ontario
L4H 5K2
Canada

Phone: +1 647 724 3428
Toll Free: 844 ICT 9111 (844 428 9111)

Melbourne, Australia

A fully staffed and supported operation near the shores of Port Phillip, ICT Australia is home to a dedicated team of sales experts, technical, and customer support staff. Facilitated and online training is managed locally by certified trainers, and with regional sales managers providing on-site sales support, all ICT projects are well handled. Warehousing and dispatch are coordinated locally, catering to the needs of installers around the country.

Unit 8 / 39 Howley's Road
Notting Hill
VIC 3168
Australia

Phone: +61 3 906 86363
Toll Free: 1800 ICT 111 (1800 428 111)

Dubai, United Arab Emirates

A satellite operation, our Dubai office caters to customers in the Middle East. Specialized sales support and project management are provided by our regional sales director, with technical support and stock warehousing catered for through the wider EMEA team and a network of distribution partners. 

4th Floor, C-D Wing
Dubai Silicon Oasis Headquarters Building
PO Box: 341041
Dubai, United Arab Emirates

Phone: +971 4 372 4659

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