Hayden Burr wins Security Innovator Award

When Hayden Burr founded Integrated Control Technology (ICT) in 2003, he didn't just create another security company - he revolutionized how the entire industry thinks about connectivity, collaboration, and customer success. For over 20 years, Hayden has consistently pushed boundaries, turning complex security challenges into simple, powerful solutions that help partners and customers secure their success.

His story isn't just about technological innovation. It's about understanding that behind every security system are real people with real challenges who need reliable, efficient solutions they can trust. Hayden's approach has consistently centered on one core principle: making security easy while providing exceptional value and serving as a true partner for success.

From Industrial Automation to Security Innovation

The breakthrough moment came from an unexpected place. While observing the industrial automation market's transition from traditional PLC controllers to more connected solutions, he recognized a critical gap in the security industry. The industry was in dire need of ethernet-connected, control-based devices designed to adapt and evolve alongside customer demands.

This insight led to ICT's first major innovation: a controller with ethernet capabilities built right in. But he didn't stop there. He understood that true innovation meant continuous evolution. What set Hayden apart wasn't just his technical vision—it was his recognition that the real power lay in combining different offerings while keeping solutions simple and collaborative. This philosophy became the foundation of everything ICT would build.

Rather than forcing customers to adapt to rigid systems, he created flexible solutions that partners could build, customize, and integrate to meet their specific requirements. This collaborative methodology transformed how security dealers and integrators approached their projects.

Bryan Martins and Mike Botticella from BCM Pro Solutions, Inc. have witnessed this transformation firsthand: "For 25 years, we've watched Hayden shape the security industry with a rare blend of vision and heart. A true forward-thinker, he pioneered game-changing innovations like Protege, tackling mega projects that set global standards."

The Power of True Partnership

What truly distinguishes Burr as an industry leader is his unwavering commitment to partnership. Adam Perrin, CEO of Citywide Automation, experienced this firsthand when selecting ICT as their access control and security partner in 2017.

"Anytime we needed a solution, something modified, or even invented, Hayden would attack the project with experience, know how, and innovation," Perrin explains. "Products that Hayden and his team have created for us, from scratch, are a major reason we are able to offer, and execute, the technological packages that has made us successful."

This captures the essence of Burr's approach: he doesn't just sell product, he creates solutions. When partners face unique challenges, Burr and his team dive deep to understand the specific requirements and develop custom solutions that enable success.

Perry Law, President at Smart-tek Communications Inc., echoes this sentiment: "Hayden, your visionary approach and relentless commitment to security innovation set you apart. Thank you for helping our business over the years to become who we are."

Making Security Accessible to Everyone

Despite leading a company that handles massive, complex projects, Hayden has never forgotten the importance of supporting smaller partners and customers. His philosophy of lifting everyone up has created a community where success is shared, not hoarded.

"Yet, no matter how high he climbed, Hayden never forgot the small guys—always ready to lend a hand, share wisdom, or champion the underdog," note Martins and Botticella. "His legacy isn't just in the tech he built, but in the community, he fostered, proving that real leadership lifts everyone up."

The ripple effects of his work are evident in the success stories of partners like Citywide Automation, BCM Pro Solutions, and Smart-tek Communications. These companies haven't just grown - they've thrived by leveraging the solid foundation that ICT's innovations provide.

Gratitude to Our Customers and Partners

We want to take a moment to sincerely thank our customers and partners for their unwavering partnership and trust over the years. Your support has been the driving force behind our success and innovation. Together, we've navigated challenges, celebrated milestones, and achieved remarkable progress. Your collaboration inspires us to keep striving for excellence and motivates us to continue delivering solutions that empower growth and transformation. Thank you for being an integral part of our journey!