Empowering High-Security Sites with ICT and Zenitel's Integrated Solution
In today’s high-security environments, seamless communication and dependable access control are non-negotiable. That’s why we’ve partnered with Zenitel, a global provider of intelligent critical communication solutions that ensure people can "hear, be heard, and be understood" in demanding environments. While each solution has its limitations individually, their combination offers the ultimate protection—enabling seeing, hearing, understanding, and monitoring for an unparalleled level of security.
Who are ICT?
For over 20 years, we have led the way with unified solutions for building access control, intruder detection, and building automation, with a strong focus on easy-to-use systems. Our dedication and strong commitment to open technology and flexible architecture ensures our solutions adapt to users, not the other way around.
We make it easy to pair our native access control, intruder detection, and building automation solutions with integrations like live video feeds, audio communication, elevator control, and HVAC—bringing everything together into one intuitive, user-friendly platform.
Why does an integrated security solution matter?
Ever dealt with disconnected systems that create more work and potential errors? Think about visiting your GP, then your physiotherapist, then the hospital—each time filling out the same medical history because their systems don't talk to each other.
Your security ecosystem faces the same challenge. Multiple standalone systems mean more time juggling interfaces, higher risk of errors, and slower response times when every second counts.
An integrated security solution changes everything. Your team monitors and manages everything from one unified interface—no more switching between systems or missing critical alerts. The result? Faster installations, fewer support calls, and the reliability your customers expect.
As Lars Paulsson, Executive Vice President Zenitel, Safety and Security mentions
"To continue strengthen Zenitel’s market position as a global leader in the industry, we will continue to focus on developing our product portfolio, building integrations with key platforms and strengthen partnerships in our ecosystem to provide our customers with best-in-class unified critical communication solutions."
How do ICT's Protege GX & Zenitel work together?
Zenitel audio communication solutions can be seamlessly brought directly into the Protege GX interface which delivers complete oversight and control. Allowing users to grant the right people access to the right areas while enabling two-way communication, public announcements, alerts, and voice alarms, enhancing safety in critical situations.
For example, if a delivery driver arrives at a restricted loading dock at an industrial site, they can use the intercom to contact the control room. The operator can then communicate with the driver to confirm delivery details, view live camera feeds to verify the vehicle and driver, and remotely unlock the gate or dock—all from the same centralized system.
Or in another case, before a visitor enters a school, they encounter an intercom button located outside the main entrance. By pressing the button, the school administration team can engage in a two-way conversation with the individual. If the visitor is identified as a potential threat, the team can activate a lockdown through Protege GX. Here, both play a vital role. Clear audio, enhanced by background noise filtering, is crucial in assessing the nature of the threat. The integrated access control platform empowers the team to respond effectively by securing the school with a lockdown.
The benefits of an integrated ICT & Zenitel solution
- Seamless Integration
ICT’s access control and security solutions and Zenitel's audio systems integrate seamlessly, allowing operators to manage everything in real-time through ICT’s Protege GX platform. - Strengthened Security
Operators can use Zenitel’s real-time communication directly with individuals at access points, verify their identity, and cross-check live feeds before granting access, acting as dual authentication. This ensures only authorized personnel can enter restricted areas. - Streamlined Access
Integrating ICT and Zenitel into a single platform provides real-time visibility of all activities, delivering a robust and secure all-in-one access solution. - Remote Management
Unlock doors and gates, monitor video feeds, and communicate via intercom—all remotely through the ICT mobile app. With just a swipe, you can connect to any of your sites, check statuses, arm or disarm systems, control lighting, and answer intercom calls anytime, anywhere. - Scalability
Both ICT and Zenitel solutions are designed to grow with your organization. Whether you’re adding new access points, expanding to multiple locations, or integrating additional technologies, the system can scale to meet your evolving needs.
Data security and risk management
Flexibility and scalability in open technology platforms don’t have to come at the expense of data security. With an IUCT and Zenitel solution, high security standards are prioritized, both being ISO 27001 certified, the internationally recognized standard for information security management. This certification ensures the protection of sensitive information by effectively managing risks related to data breaches, cyberattacks, and unauthorized access.
At ICT, we use advanced encryption protocols and MIFARE DESFire credentials. This means it would take a supercomputer 2.6 trillion years to crack the code. With shorter read ranges also means that mobile credentials, RFID readers, or wristbands must be firmly presented to the reader, significantly reducing the risk of data theft.
What industries does an ICT and Zenitel integration benefit?
The integration benefits a wide range of industries, where superior audio quality, access control, and security solutions are needed.
- Data Centers: Protect sensitive areas with real-time communication and advanced access control. Intercoms and video systems can function as dual authentication methods.
- Industrial Sites: Manage access to restricted zones and ensure clear communication in noisy environments.
- Transportation Hubs: Automatically trigger public alert announcements in response to unauthorized access or security breaches.
- Multifamily and apartment living: Enable visitors to communicate via intercom at the building entrance, allowing residents to grant access exclusively to their unit.
An ICT and Zenitel integration delivers a comprehensive, scalable, and secure solution that enhances communication, strengthens security, and simplifies operations across a variety of high-security environments.
Talk to us today to see how it can benefit you.
