The ICT Partner Program celebrates shared success by supporting partner growth and rewarding dedication to ICT products and services.
The ICT Loyalty Program
Exclusive benefits designed for your success
Built to Secure Your Success
The ICT Partner Program is built on the foundation of shared success, supporting partner growth, and recognizing the dedication of partners who champion ICT products and services. Partner Program members gain access to a range of benefits and resources that not only recognize their dedication but allows them to deliver exceptional value to customers, giving them a competitive edge.
The ICT Partner Program is currently only available for integration partners in the United States, Canada, Australia and New Zealand.
Partnership Built for Growth
When partners choose ICT, they gain more than a technology provider, they gain a partner committed to unmatched support, innovative solutions, and meaningful opportunities to grow their business.
Together, we empower progress, unlock new potential, and build a future defined by shared success.
The ICT Partner Program is an extension of this commitment. Built on the foundation of partnership, loyalty, and growth, it recognizes and rewards the integrators who champion ICT solutions and invest in delivering
exceptional outcomes.
Partner Program Tiers
The program includes four tiers determined by clear revenue thresholds, with increased performance unlocking enhanced discounts, deeper support, and expanded benefits.
Partner Program Benefits
Access to the following exclusive benefits will depend on the partner’s tier placement:
Discounts
Get access to exclusive discounting. Advancing to higher tiers unlocks eligibility for increased discount rates. Talk to your Regional Sales Manager or Customer Success Manager (for Platinum only) for more details on your discounts.
Marketing & Sales Support
Partners gain access to ICT’s marketing and sales support designed to expand their market presence and accelerate joint demand-generation efforts.
Priority Technical Support
Gain priority access to ICT’s senior technical support team, with email inquiries, support tickets, and voicemails fast-tracked to ensure quicker response times and efficient resolution.
Training
ICT’s training benefits help partners deepen technical expertise and improve installation quality, with tier-based access to discounted and/or free training resources.
Partnership Recognition
ICT’s partnership recognition benefits celebrate the commitment, expertise, and contributions that partners bring to the ICT ecosystem.
Strategic Partnership
ICT’s strategic partnership benefits are built to strengthen alignment and foster long-term collaboration. This includes potential invitation to join the Customer Advisory Board, the assignment of a personal Customer Success Manager (Gold & Platinum only), Quarterly Business Reviews and more.
Annual Tier Overview
| Bronze Partner | Silver Partner | Gold Partner | Platinum Partner | ||
| Discounts | Discount | Contact your local ICT Regional Sales Manager | |||
| Marketing & Sales | Written case studies | ● | ● | ● | ● |
| Video produced case studies | ● | ||||
| Co-branded sales presentations | ● | ● | ● | ||
| Co-branded sales collateral | ● | ● | ● | ||
| Collaborative social media posts | ● | ||||
| ICT blog features highlighting partner success | ● | ||||
| Co-authored articles with media | ● | ||||
| Co-branded apparel | Up to $500 USD / $690 CAD annually | Up to $1,000 USD / $1,375 CAD annually | |||
| USA quarterly co-branded advertising funds equal to 1% of sales from the previous quarter, up to a maximum of $2,500USD per quarter. | ● | ||||
| Canada quarterly co-branded advertising funds equal to 1% of sales from the previous quarter, up to a maximum of $3,500CAD per quarter. | ● | ||||
| Support | Technical support | ● | ● | ● | ● |
| Priority technical support | ● | ● | |||
| Training | Online training | Free | Free | Free | Free |
| Instructor-led training at ICT office | No discount | No discount | Free | Free | |
| Instructor-led training at 3rd party location (driving distance) | No discount | No discount | 50% off | Free | |
| Instructor-led training at 3rd party location (requiring flight and accommodation) | No discount | No discount | 50% off | Free | |
| Partner Recognition | Digital badge | ● | ● | ● | ● |
| Plaque | ● | ● | |||
| Inclusion on ICT preferred partner webpage | ● | ● | ● | ||
| Pin or iron on logo for apparel | ● | ● | ● | ● | |
| Strategic Partnership | *Customer Advisory Board (CAB) invitation | ● | ● | ||
| Dedicated Customer Success Manager | ● | ● | |||
| Quarterly Business Reviews (QBRs) | ● | ● | |||
| Possibility of early releases and beta testing product trials | ● | ● | |||
*By invitation only
Why Partner with ICT?
Solutions that make security easy
Support that has your back
Open technology for limitless possibilities
Frequently Asked Questions
What is the purpose of the ICT Partner Program?
Can I promote my participation in the program?
We encourage all members to proudly showcase their involvement in the ICT Partner Program. To support this, based on your tier, you will be provided with tools such as a digital logo badge, pins, iron on logos for apparel, etc.
Where can I find more details on eligibility and benefits?
Download our ICT Partner Program Handbook now to uncover all the details about eligibility, rewards, and exclusive benefits.
Where is the ICT Partner Program currently available?
At this point in time, the ICT Partner Program is currently only available for integration partners in the United States, Canada, Australia and New Zealand.
What are the ICT Partner Program Terms & Conditions?
The full ICT Partner Program Terms and Conditions can be found here for United States and here for Canada. If you have specific questions or need additional clarity, please reach out to your local Regional Sales Manager for support.
Your Feedback is Important
Do you have feedback or questions on the ICT Partner Program? Please take a moment to let us know here.
